Client Participation & Choice Policy & Procedure

A comprehensive policy and procedure designed to help NDIS providers promote participant choice, control, independence, inclusion, and active involvement in the services they receive.

This resource provides a clear framework for participant involvement in service planning and governance, informed decision-making, feedback and complaints, privacy and dignity, human rights, cultural diversity, and meaningful participation in services and the wider community.

Ideal for NDIS providers looking for a structured approach to supporting participant voice, preferences, independence, and control.

Easy to customise • Comprehensive policy • Participant-focused • Supports choice and control • Designed for NDIS providers