Governance - Information Management

A comprehensive policy and procedure designed to help NDIS providers manage organisational and participant records securely, accurately, and consistently throughout their lifecycle.

This resource provides a clear framework for the creation, management, storage, access, security, retention, archiving, transportation, and secure disposal of records and information.

It covers participant and staff records, file notes, consent and service documentation, electronic information, backups, IT systems, information access, auditing, and secure record destruction.

Ideal for NDIS providers looking for a structured approach to protecting information, maintaining accurate records, and supporting effective information management practices.

Easy to customise • Comprehensive policy • Clear procedures • Supports information security • Participant-focused • Designed for NDIS providers